Client Care
Shipping & Returns
How your House of Wura order reaches you.
Draft policy — final shipping rates, timelines and returns terms to be confirmed with House of Wura.
Shipping
We ship worldwide. Orders are processed within 1–3 business days.
Complimentary shipping on orders over ₦150,000. Delivery timelines and rates are shown at checkout based on your destination.
Returns & Exchanges
Unworn pieces in original condition and packaging may be returned within 14 days of delivery.
For hygiene reasons, earrings and hair pieces are final sale. To start a return, contact sales@houseofwura.com.
Order Tracking
You’ll receive a confirmation and tracking details by email once your order ships.